CSR applicants have rated the interview process at Accenture with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 30 days.
Common stages of the interview process at Accenture as a CSR according to 2 Glassdoor interviews include:
Phone interview: 40%
Personality test: 20%
Background check: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
Very simple telephonic interview and a video call interview
Followed by an email writing session .
It was very simple and the questions were exactly what you would expect in a Customer Service Representative job
I applied online. The process took 4 weeks. I interviewed at Accenture in Jul 2021
Interview
it was okay. took a very long time but its fine for a newbie. they were nice and straight to the point. most of the questions were conversational ones. its mostly to test your communicative skills.
Interview questions [1]
Question 1
what is you favorite thing to do in your past time
Phone screening first with easy questions about your background, work experiences..language tests and 1:1 behavioural questions mainly and knowledge about the company and brief introduction of yourself. Easy interview , not much difficulty. The hiring process takes about one month including interviews , tests and onboarding.
Interview questions [1]
Question 1
How do you handle a bad feedback from your manager