Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 772 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 390 reviews)); "good pay and established brand" ((in 241 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 178 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 128 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What ServiceNow locations have received the highest employee ratings?

Berlin , München , Frankfurt am Main , Düsseldorf

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ServiceNow

ServiceNow reviews

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4.1

81% would recommend to a friend

(5,669 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 5, 2014

Strong organization, deals well with explosive growth

Senior solution consultant

Recommend

CEO approval

Business Outlook

Pros

Highly talented co-workers, great financial incentives, fun product, lively atmosphere. The company is growing like crazy due to an extremely popular product line. Growth opportunities abound, pay is great, and the stock options are a jackpot.

Cons

Growing pains that are mostly well handled. Can be a lot of turnover in some groups. Some groups allow key people to get overloaded while others coast. This is an item that is handled differently based on your particular group.

4.0

Jul 25, 2014

Good code base and stock is doing well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stock is doing well, flexible time-off, work is interesting

Cons

Company is growing and feels like it is starting to turn into a "big company" feel instead of an exciting start-up feel. The San Diego main office and the other offices do not seem to work together that well.

1.0

Jun 23, 2014

stay away

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

stock price is not bad

Cons

terrible management, constant re-org, lay off people no business reason, distributed teams with little remote communication (which gives you reasons to travel all the time), old technologies in product Funny thing is, the cloud based IT solution provider has no quality internal IT systems in cloud.

Viewing 5593 - 5595 of 5,669 Reviews

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