Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,669 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Aug 13, 2014

      Great place to work

      Site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are tons of opportunity for you to grow. I have a great teamwork and excellent collaboration with my peers. (at least in my dept). Managers do care of their staff, and represent them to upper management on behalf of employees.

      Cons

      As company grows rapidly, I've seen some employees getting caught in the middle of some political issue, ending up leaving the company.

      5.0
      Aug 11, 2014

      Avoid

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to travel and get Hilton HHonors reward points If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs. Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).

      Cons

      No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

      5.0
      Aug 5, 2014

      Great work environment

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A ton of support from co-workers. Someone always there to help when needed. Not a lot of micromanaging. Fun place to work. Really good perks between free food, great health coverage, free travel as needed, lots of time off.

      Cons

      No real cons to speak of. Love it here. Management are friendly in support and a pleasure to work with.

      Viewing 5590 - 5592 of 5,669 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.