Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "The immediate team and teams I partner with are great" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 15 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Mar 4, 2015

Technology Management got very strange towards the end

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company overall has a positive approach to staff, good vision communicated from the CEO

Cons

Technology management are not really people focussed. Too many projects happen at once.

5.0

Feb 20, 2015

Great Job, Top company in the business, just sold for 2.6 billion to Priceline.

Administration - post install coordinator

Recommend

CEO approval

Business Outlook

Pros

Using Salesforce software, Job security. communication and operations run smooth for 13 million reservations per month and 3o,ooo very different need active customers, hardware software and complicated systems made easy for the client. its expensive and they make a good margin.

Cons

its expensive and they make a good margin. they lose to cheaper competitor often.

4.0

Feb 13, 2015

Fun Company with a clear vision

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OpenTable really seems to value its workforce and continually looks for new ways to engage staff. They have a clear-cut vision and set of goals for growth.

Cons

During my time and since my time, the CEO keeps breaking up the operations department. He breaks it into pieces shuffling each component under a different VP. Then when a decrease in morale and productivity is noticed, he combines them back. Then breaks them up again. Across the org, though, there seem to be several exec changes that make it difficult to keep up.

Viewing 610 - 612 of 670 Reviews

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Jobs at OpenTable

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