OpenTable reviews

4.0

76% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

74% positive business outlook

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

670 reviews
2.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefit plan for sales people is excellent. If corporate culture is not a concern and you are strictly motivated by money, this is probably a good place for you to work. The product is excellent. Nothing in the market compares to it. Sales quota and targets are achievable.

Cons

Extremely stiff & uptight people who lack imagination and creativity. If corporate culture is important to you and you value working in an environment where creativity is encouraged and appreciated, this is not the place for you. Sales managers pit salespeople against one another and encourage them to say negative things about each other. Be careful who you befriend, these reports go into your employee file and will likely be used against you later. Everyone out for themselves type of environment. It was like working on Celeb Apprentice every single day. Very hostile working environment. Very quick to fire, so hit your targets or be fired. I always hit my targets, so I wasn't fired, but I saw this happen to a lot of people.

4.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Relaxed and fun work environment, great morale, work/life balance is superb. Tons of vacation time, management is always extremely understanding.

Cons

Benefits/compensation/perks needs to be better for a Bay Area tech company that is doing extremely well. There needs to be more transparency and structure to positions/promotions/raises and more emphasis on employee progress and career goals. Most people tend to leave due to better pay elsewhere or lack of or slow progression/promotions.

1.0
Jun 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Interesting work, conveniently located. That's about where it ends.

Cons

Are you an engineer? Are you looking to use your talents to build great products, and receive recognition and reward for your hard work? Then you'd better look elsewhere. Go to Google, Facebook, or countless other technology companies which value their engineers. These are fundamentally technology driven companies, OpenTable is a sales/marketing driven organization. Engineers are simply cogs in the wheel, and are easily replaceable in the eyes of management. They just don't do performance-based compensation at all. Sure, management has received about $20 million each in stock option based compensation, but the rules are different for everyone else within the company. Even for the engineers who actually create the product that is making management so extraordinarily wealthy. There is no individual recognition whatsoever, unless you make a mistake which costs the company money. Then they will hold an all hands meeting to place blame on the engineer who made the mistake. If you create a product which generates millions in revenue, not a word is said. There is no bonus structure at all. Work as hard as you possibly can, still no bonus. There is absolutely no incentive at all for hard work within this organization. You work your butt off and management gets rich, that's pretty much how it works around here. There is no opportunity to advance within the Engineering department either. All the team leads have been there 6+ years and aren't going anywhere. Promotions and even recognition are not lacking in any other department within the company, but they are an extreme rarity within Engineering. I want to reiterate to any talented engineers out there -- if you want to see your talents appreciated and rewarded, you are better off looking elsewhere.

Viewing 58 - 60 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.