OpenTable reviews

4.0

76% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

74% positive business outlook

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

670 reviews
2.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Great snacks & close to RTD, I have met some of the best friends I have here.

Cons

Extremely difficult to move up or out of support. Pay does not match market wage. Micromanaging. Inflexible attendance policy even with medical verification of illness. Complete lack of diversity in leadership. The values are there but the reality does not match up. Very cliquey and favoritism is apparent. Discouraging

3.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company name to work for as most people are familiar with OpenTable in some capacity. Very cool office with plenty of snacks and drinks. A lot of in-office activities going on. Chill work environment.

Cons

Unprofessional management. Cliquey work atmosphere. No clear direction from upper level management. Iffy career trajectory. Limited career growth training.

2.0
May 21, 2019

Needs innovation and improvements

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Costco snacks and drinks. Lots of snack. Frequent company events and great office location. Work/life balance.

Cons

Even though company has been around for over a decade, the process here are like start ups. They're clunky, not streamlined, bad communications between dept and many doesn't seem to be interested in process improvement. Their go to answer is usually the same, "that's how we've been doing it since i started." People either quit in their first year due to frustration or boredom, or they stay here for long term. A lot of people that I work with have been here for 3+ years (some even 9+ years) and they're just going through the motions. They don't want change and just want to do 9 to 5 every day. This culture also causes minimal promotion and salary increases. If you're looking for a chill job and want great work/life balance, this company offers exactly that. If you want to learn new process/procedure or make an impact in this company, look else where. There has been a lot of turnover due to Kayak integration. People are leaving pretty much every day. Morale is at all time low.

Viewing 49 - 51 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.