HubSpot reviews

3.4

55% would recommend to a friend

(4,146 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I work on the product team so my experience is definitely shaped by that part of the company. - The people here are really fantastic. Super smart and very friendly. Having been at early stage startups previously it is wonderful to have a deep bench of people to learn from -- whether about engineering, product design, growing a product, etc. If you want to start your own startup someday, this is a fantastic launching pad. - While marketing/sales software doesn't immediately sound thrilling to some, HubSpot is way more customer focused than most software companies and really engages with them. Even as an engineer you can have a lot of interactions with customers in direct feedback, user testing, Inbound, etc. They are truly appreciative of the work that goes into building the product. - The company doesn't rest on its laurels, and that is true about launching new products, settling for outdated technology or anything else. It is fast-paced and always look to improve. - The culture is very oriented about learning and growth. The product team structure gives employees meaningful responsibility early and coaching along the way. It is well-suited to people who really want to grow/learn (which can sometimes mean operating outside of your comfort zone). - The management team is smart and overall the company is really good at course-correcting when something doesn't work out. It has a very experiment-driven culture and will double-down when it works, and try again when it doesn't. - It is far from perfect but it is an organization that comes closer to truly living its values than most. And strives to do better over time.

Cons

- The environment puts a lot of responsibility on people's shoulders. People get to choose their own level of engagement. It is definitely not required to work heavy hours, but some do. Similar some people opt-out of most cultural/fun outing (and that is fine) but others have a lot of friends at work. There isn't a single answer to how much people work. - A lot of focus is put on the small teams which can mean things feel a little chaotic. There isn't always an obvious central plan and so requires talking across teams and engaging with communities to make sure teams stay appropriately in sync.

4.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

hyper growth great benefits good opportunities for career progression

Cons

poor communication on some management levels

5.0
Mar 23, 2015
Recommend
CEO approval
Business Outlook

Pros

There are so many pros to working here it's hard to know where to start. At the company level, our executive leadership is truly a dream team that anyone would be proud to work for and with. They make excellent decisions, have an outstanding forward thinking vision, and genuinely care about the people they have working for them. And to see the openly walking the floors interacting with everyone is always great to experience. Our culture is everything you read about and is why people come on here with such positives reviews. People often times make decisions based on how something will effect the culture here and that speaks a lot. As we grow, keeping the culture consistently positive becomes more and more difficult but HubSpot continues to dedicate more time, people, and investment into it. If anything it appears to get better as we grow and hire more extremely talented people to join the team. Our solution is amazing and it truly delights our customers. I'll also say the way we treat our customers throughout their experience with HubSpot, especially post sale with the Services team, is truly remarkable. I can say no one cares more about their customers more than we do and our investment in their success is proof of that.

Cons

Many people have talked about work-life balance here at HubSpot. I would be prepared to work very hard when you work here and sometimes that means putting in some extra hours. But the people that do that here want to be here working with their peers and if anything I see people struggle to leave the office because they enjoy the environment so much.

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Glassdoor has 4,734 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.