HomeGoods reviews

3.4

50% would recommend to a friend

(4,155 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to see what comes out before customers

Cons

I worked at this company for almost 2 years now abd decided to finally leave. I was working there as a coordinator. If you get promoted to that position, do not think you will get to work in your department. They will have you work on anything but your department, and then turn around and tell you later that your department looks like crap and is loosing $ on sales. Managers will get away with favortism, and HR will not do anything about it. They want you to do 3 different peoples jobs for the price of one. They will tell you to flow things, cashier and recover or do carry outs all within a short time. Priority always changes depending who the MOD is. Descrimination and harrassment in the work force are being written off and never addressed. For what you get paid this is not worth the headache and the physical and mental damage.

2.0
Jul 26, 2017

Engagement Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do get a wide variety of clientele, and with that, you learn how to be flexible and develop good customer service skills, as well as learning how to work a register. It's a very physical job in most every part of the store, which can be a plus as well, and you do get a 10% discount as an employee, with occasional weekends where you get a 20% discount. I personally have had more or less pleasant experience with the management in my location.

Cons

Management. Management. Management. So very temperamental, and your staffing depends entirely upon which district your store is in. If you happen to be in the district that I am currently in, in one of the largest stores in the Midwest, our store's staffing budget is far too low, which means you do not have nearly enough people scheduled to make the store run effectively. This makes the work very stressful, especially if you're full time. When you don't have enough staff, the lines get long, and customers get cranky. Part of the job is selling TJX Rewards Credit Cards, and guess what customers do not want to sign up for when they're in line for half an hour? TJX Cards. So in addition to that, when you don't have enough staff, you also can't have people staying late to actually c lean the store well at night, which means it's a mess all the time for every shift. And when your District Manager sees that, your managers get in trouble, and their stress then also becomes your stress. It's a vicious cycle of a business being run by people that have likely never worked a register in their lives, or at least not anytime recently, who don't care about their floor workers, with no inclination to better conditions for their employees, when it could really be fixed by just letting us have some more damn people on the schedule.

3.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great products in a fast growing company so if you're looking to move up in management, you possibly could if your DM likes you.

Cons

Home office doesn't have a clue about really goes on in the stores. They are always coming up with "improvements" that do nothing but waste time and don't contribute to the effective running of the business or the bottom line. Too many senseless moves and not enough time or staff to do them. No feedback for a job well done, just criticism of how it could have been done better. Would not recommend it for a full time hourly job. Those people work way too hard for the little money they make.

Viewing 4 - 6 of 4,155 Reviews

Glassdoor has 4,253 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.