Great company ! - Key Account Manager atolls Employee Review

5.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

I have sincere confidence and respect in leadership - Gerhard, in particular, is smart, charismatic, deliberate and compassionate. It's easy to believe in him and his vision because he seems very sincere. I've found this to generally trickle down throughout the organization. While not necessarily true of all leaders I've had during the course of my tenure at the company, my current direct manager is pragmatic while still managing business goals, and has respect for a healthy work/life balance. The company leans into a policy of being open, honest and direct. I generally find leadership to be quite transparent - if you're paying attention, you'll know the temperature of the business at any given time, and have a sense of where the company is heading. There are no big secrets (or if there are, they've done such a good at hiding them I'm oblivious). This is one of the rare companies where the people I come into regular contact are good people, supportive of one another, and genuinely working towards common success.

Cons

Look, no company is perfect. Atolls/GSG can sometimes move too slow. And sometimes it can seem to underinvest in what seem like key initiatives. But I believe that leadership is generally self-aware, open to input, and looks to improve in areas of underperformance where it is reasonable and makes sense. Comp is generally aligned to market averages. There are certainly companies that pay more - but will you find the same environment? I'm unsure on career opportunities. It seems like employees in some geos may be better positioned for growth then others.

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atolls Response
1y
Hi, Thank you for sharing your detailed feedback and for your long-term commitment to Atolls. It’s wonderful to hear that you have confidence in our leadership, and that you appreciate the transparency and collaborative spirit within the company. Building trust and a healthy, balanced work environment are essential to us, and it’s gratifying to know that these values resonate with you. We understand your concerns around areas for improvement, such as the pace of change, investment in key initiatives, and career growth opportunities. As part of our commitment to continuous improvement, we’re actively enhancing our internal growth framework, with specific efforts to increase career mobility across all regions. Additionally, our 2024 initiatives include a refined job architecture and performance review process, designed to make career pathways and development opportunities more transparent and accessible across the organization. At Atolls, our #MoveLearnChange value reflects our commitment to adapting, learning, and growing based on the feedback we receive. We truly appreciate your insights, which help us shape a better experience for everyone. Thank you once again, and please feel free to reach out to our Talent Attraction and Engagement team at tae.team@atolls.com if you’d like to discuss any of these areas further. Your P&C Team

Explore other reviews about atolls

5.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Atolls has an incredibly caring management team. They do not shy away from motivating their teams to work hard and achieve lofty goals, but they offer ample support, frequent pulse checks, and actively encourage a healthy work-life balance, motivating employees to maximize their work hours. If you're looking for a workplace devoid of toxicity and who supports your overall career aspirations, this is the place.

Cons

The work here can become rather repetitive. While you have an incredibly large array of client sites to work with, most of your day-to-day duties will look the same. There are still plenty of opportunities for you to take on new projects and mix things up, but your core schedule is very similar day to day.

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atolls Response
1y
Hi, Thank you for sharing your experience as a freelancer with Atolls over the past six years. It’s heartening to hear that you’ve felt supported by our management team and appreciated the motivation, pulse checks, and encouragement for maintaining a healthy work-life balance. Creating a positive and supportive environment, even for our freelance team members, is something we strive for every day. We understand that the nature of the work can sometimes feel repetitive, despite the variety of client sites. While there are opportunities to take on new projects, we recognize the importance of keeping daily tasks engaging and will continue exploring ways to enhance the freelance experience. At Atolls, we believe in #StrongerTogether, fostering a culture where every team member, whether full-time or freelance, feels valued and supported in their professional journey. Thank you again for your contributions, and if you’d like to share more, please reach out to our Talent Attraction and Engagement team at tae.team@joingsg.com. Your P&C Team.
3.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The company does seem to make some substantial efforts to make employees of all sorts feel welcome, including celebrating Pride and Black History month, and offering Juneteenth as a paid holiday.

Cons

Employees are not paid appropriately based on their level of job expertise and especially not in comparison to the cost of living in Atlanta. Additionally, when offering feedback about this, employees are basically told that all salaries are fair based on market research and they're stopped from being able to complain any further. Similarly, much of the company's focus seems to be on momentum and acquisition rather than their employees or their product itself. There is just a huge divide between what's being offered by GSG in the US and what's being offered in other markets. Looking at competitors like Honey and how they use influencer marketing, it makes no sense that we wouldn't try to offer similar marketing options. This is especially poignant when looking at public knowledge of CNN Coupons and BUS Coupons in comparison to the popularity of big names like Retailmenot and Rakuten. There's no competition, and we're fighting a losing battle by focusing on only organic marketing. Finally, the organization within the company is so opaque to literally everyone outside of the central team, it's sometimes impossible to know who to come to for questions or advice on a project. This also goes for many of the regular processes within the central team. Things like salary reviews, goal-setting, and even the decision to purchase another company come as complete surprises to everyone on the outside.

9
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atolls Response
2y
Hi, We acknowledge that our response to your review is considerably delayed. Nonetheless, we believe it is essential to address your feedback, as it offers invaluable insights for our continuous improvement. Thank you for recognising our efforts in celebrating diversity and inclusivity. These are pivotal aspects of our #UnitedbyDifferences value, embodying our commitment to welcoming everyone and actively challenging biases. At Global Savings Group, we are continuously working to enhance these elements of our culture. Regarding your concerns about compensation, we understand the importance of balancing fair compensation, especially in diverse living cost environments like Atlanta. We are committed to reviewing and adjusting our compensation structure to ensure it meets our team's needs and maintains our high standards. We also take note of your comments on the need for clarity and transparency within the organisation. Clear communication and understanding of processes are essential, and we are focused on improving our internal communication to ensure all team members feel informed and involved. Your candid review is invaluable in helping us identify areas for improvement. We actively consider your feedback as we develop our strategies and evolve as a company. We value your contribution and encourage ongoing dialogue to enhance our workplace. Warm regards, Your P&C Team
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