Unreliable and Unorganized - Inside Sales Account Manager Philips Employee Review

1.0
Feb 2, 2019
Recommend
CEO approval
Business Outlook

Pros

If you are in a position that has a ton of visibility, you are taken care of.

Cons

There is no sense of job security, the new CEO is insane, cutting costs left and right (by ending leases, forcing people to relocate, and but cutting entire departments altogether) Our team of 50 was terminated Jan 18, despite being above quota every year. I can understand why we were cut though. No one knew there was an inside sales team. There was no push from the top to integrate the team into the long standing routines of the outside teams. There was no announcement. Months are spent, upon hire, trying to get the word out that we even existed. Those that utilized our talent were very successful. Those that did not were often below their quota. The focus is on the outside account management teams, who are stretched so thin that it is literally not possible for them to get around to all of their customers regularly. This is why inside sales was started in the first place. Philips had, and will continue to have, a reputation of terrible customer service. They are the company that closes the deal, and then never touches you again.

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Philips Response
7y
Many thanks for taking a moment to share your thoughts. It's regrettable to hear how you feel about some of the choices that were made. Please do note that decisions of relocating or layovers are not thought of lightly. The fast paced market we operate in sometimes asks for these decisions. I do wish you all the best in your career from here on out. And thank you for the work you've done whilst being part of our company.

Explore other reviews about Philips

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

great experience and community supportive management ability to WFH

Cons

there are no cons, this is a great role

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Philips Response
1w
Thank you for sharing your review with us! We are very happy to know that you had a great experience and valued our community, the supportive management, and the ability to work from home. Wishing you great success in your professional journey!
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Easy commute if you live north of Seattle/Bellevue - Decent cafeteria - Decent compensation

Cons

- The level of apathy amongst colleagues is off the charts. Many people are simply coasting and collecting a paycheck. When you try to be a team player and pick up the slack, you simply become a target for blame. - Due to the extremely lax "return to office" policy, the office often feels quite empty when there is plenty of work to be done. Being onsite M-F often leads to more work with little support. - There is a culture of public shaming, with several meetings every week dedicated to project leads targeting individuals to make up for their own lack of technical understanding.

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