Good company, needs more structure. - Customer Service Coordinator HomeGoods Employee Review

3.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Room for growth, 6 month review and raises. Weekly pay. Health and dental benefits, 401K, personal and sick days. Birthday pay, employee discount.

Cons

Heavy workload expected to be done in a short amount of time. Too much freight and product coming in weekly. Unorganized stockrooms, messy sales floor. No plan-o-grams.

Explore other reviews about HomeGoods

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the company respects diversity.

Cons

After working there after a year, the no fault hours doesn't kick in, if your hired date falls after December. Working with lazy employees and bonus are not fairly distributed, depending on which shirt you work on.

1
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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