Super awesome people, great product, a few rough edges - Product Development Docusign Employee Review

5.0
May 22, 2014
Recommend
CEO approval
Business Outlook

Pros

DocuSign has done well to hire lots of smart, passionate people. There are zero ROJs ("retired on the job") and a general desire to collaborate, share, and grow together. Sure, the company doesn't always know the best way to do that but they care enough to want to figure it out. Plus, you get to contribute to a pretty interesting product with an enormous road ahead of it.

Cons

A little bit too much bureaucracy for a company of this size and stage. A little more sharing of vision past the near term would help the folks on the ground understand where we're going.

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Docusign Response
10y
Thanks for your thoughts. We have amped up internal comms more since February and hope that you now see the future company vision more clearly. It's inspiring (to me). I agree we need to ideate, test and fail fast and move on to create the best. I hope you see that we are embracing this more often. Catherine Courage's new group is helping facilitate this throughout the company.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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