Docusign reviews

Used to be the best company in terms of culture, leadership, vision and collaboration. Our customers used to love us. Fast forward to today, customers are frustrated and don't see the value they once did. The cost of our solution doesn't help, we're the most expensive eSignature provider out there. And while we could justify it several years ago, we can't anymore. As if that weren't frustrating enough, we're now tasked with more busy work than anybody knows what to do with. It's literally taking away our ability to engage with customers and shouldn't that be the main focus right now? Morale is at an all-time low and nothing works as it should which means that completing the simplest tasks is nearly impossible without jumping through 10 different hoops - and no, I'm not kidding or exaggerating. If you're considering a job here, spare yourself and look elsewhere.

I have been at DocuSign for a half decade and have never seen such a large exodus of talent. We missed hard H2 and management has decided to blame the salesforce instead of correcting their strategy. I have yet to talk to a single peer who is not actively looking for a new job. Our compensation was always a bit below market, now with teams averaging below 50% attainment and the market being red hot it no longer makes sense for people to stay. We don't need more "agreement cloud" or sales training, we need an attainable quota and a salary that allows us to justify staying.