Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Nov 22, 2013

Hang on for the ride!

Recommend
CEO approval
Business Outlook

Pros

I get to work with some of the smartest people i've ever met, great team environment, fun culture, fantastic product and customers love it!

Cons

Like all fast growing companies, a lot of the processes are undefined and too much of the knowledge is tribal knowledge.

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Docusign Response
10y
Thanks for your review. We are working on formalizing training and defining careers paths.
4.0
Nov 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Great product that is fun to sell and highly demanded. Amazing people to work with and a strong emphasis on company culture. Everyone from senior leadership on down to the newest DocuSign employees collaborate well together to achieve a common goal.

Cons

Onboarding and training of new employees needs improvement. This is crucial for a company that is growing as fast as DocuSign is.

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Docusign Response
10y
Thanks for your review. Since you wrote this review, we have instituted Sales bootcamp, Eng bootcamp and Custom Service on ramping. We are getting there.
1.0
Oct 29, 2013

A Hot Mess

Recommend
CEO approval
Business Outlook

Pros

Very good product. Good Customer Base

Cons

The title really tells the story. The product is very hot but the company is very poorly managed and poorly run. They are way overstaffed in marketing especially when they outsource so much. Product development is wasting its time on connectors that are pretty useless (Sugar, MS CRM, etc). If you join this company as an Account Executive, you're making a big mistake. 70% of the AEs are not making their numbers. The only ones that are in the financial services vertical and those "guys" have been protected for years. Look on the salaries tab on glassdoor...I assure it's very accurate. Seattle and San Francisco are not cheap cities and making that in a market where other companies will pay you much better seems stupid to go here. I was sold on how much money I was going to make a DocuSign and now realize it was a lie. Sales Management is immature and inexperienced. Everyone in Marketing is either a Director or a Manager and most of them have no direct reports. Previous reviews that use the words "Frat House" and lack of "Integrity" are accurate

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Docusign Response
10y
Thanks for your review. I think you'd find it a much different company today. Our partnerships with MSFT, Salesforce, SAP, Apple, Google as well as our API developers are driving growth. We have made great strides in enterprise sales with some sizable wins. It's very exciting -- the momentum is building. We lead with integrity and anybody who feels we don't lead with integrity can raise issues with senior management who take steps to make sure we do by getting people in line or showing them the door.
Viewing 3580 - 3582 of 3,623 Reviews

Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.