Booking.com reviews

The management team is the worst ever. They are only concentrated on money and don't care at all about the people. There were 2 offices in Berlin, one of them was underperforming so instead of working on people skills they have decided to completely close one office leaving at home 280 employees! There is no care at all for people working there 8 hours answering to phone calls (mostly) from angry people and without any break. They push a lot on kpis without listening to the worker requests and/or suggestions. Also, for 2019 and 2020 there will no be any salary increase. The management has said that it's the Work Council's fault but it's not the truth. They always try to blame the Work Council only because it exists but this means that they are aware of all the illegal things that they do. I'm completely attonished!!! Also, now with the Corona crisis they have decided to cut 25% of the employees from all over the world but the super high salaries of the top managers have not been modified.

In the beginning Booking.com has been a very nice working place. It used to be a company with great values where everyone felt welcome and where there was an open culture where feedback was appreciated and a flat hierarchy. However since the last years the Berlin department is being managed by a group of people that are not capable of managing such a big department. There is a culture of fear, only the ones who are don’t speak up and say yes are being respected and promoted. There is no appreciation from management for hard work, they constantly hide behind the German labour law. Hr department has fallen apart and every 6 months.