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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,270 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      4.0
      Nov 16, 2008

      About two decades behind in terms of rewarding merit. We're not in the 20th century anymore.

      customer service representative (payroll)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can boost your salary fairly quickly within the first few years if you pass the knowledge checks

      Cons

      Very traditional company. Promotions are based more on tenure than merit. Must be a CSR for two years before you can do anything else. They bring in a lot of managers from external employers. Training of employees in software they're supposed to be supporting can be sporadic in some instances.

      3.0
      Nov 14, 2008

      Old style software company for good or for ill.

      Quality assurance engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits (for "associates", or full time employees), competitive salaries, flexibility. They have an actual pension plan, which is unheard of these days outside of the large, dinosaur corporations. If you're going to spend a full career in one company, this is a good place to go.

      Cons

      Unstable in Dealer Services right now with the reliance upon the auto industry, incredibly bureaucratic. The speed in which ADP Dealer Services moves is very, very slow, and most of that problem seems to be multiple layers of approval. For example, for their software processes, they haven't even heard Agile, and still very much rely upon an old style waterfall software development, outside of some small teams (of which one I worked on).

      3.0
      Nov 10, 2008

      Good company; could be more employee focused

      vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong company, job security, astute senior leadership

      Cons

      Culture is set in its ways and difficult to change and have differing viewpoints; lack of formal performance reviews; lack of career and succession planning

      Viewing 22219 - 22221 of 22,270 Reviews
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      Glassdoor has 24,848 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.