Who are we?

As an international family-owned company, Hermès stands for the highest quality of French craftsmanship, tradition and innovation, as well as creativity across 16 product categories. Passion, exceptional service, and deep respect for our customers and employees are at the heart of our identity. Hermès Germany is represented in Munich with a flagship store and seven additional boutiques in major German cities. These are complemented by another flagship store in Vienna and a boutique in Kitzbühel.

We are looking for you to join us as soon as possible as

In Store Visual Merchandiser (m/w/d)

Your Role

As a Visual Merchandiser for Berlin KuDamm , you will work closely with our Head of VM and your Store manager to create a space of surprise and emotions, in accordance with Hermès guidelines and the stores’ commercial objectives.

You will ensure all convey a standard of excellence, through inspiring product presentation, showing the savoir-faire of Hermès and more importantly support sales, while securing the image and credibility of the House.

You will contribute visually to the development of the Hermès sales strategy by working closely with Head of VM and the Store Manager, following the Hermès Group guidelines for VM.

You will work collaboratively with the retail teams to support the delivery of sales results through VM specific approaches and actions. You will ensure that the brand’s image and VM directives are adhered to.

You will support the Store team with training, leading by example and raising awareness of VM standards and expectations.

You will be working in compliance with the identity and singularity of Hermès to stimulate the visual translation of Hermès modernity.

KEY RESPONSIBILITIES

Visual Merchandising & Organisation

• Deliver inspiring, dynamic, and meaningful displays which are consistent with the Hermès VM guidelines and in accordance with the VM monthly schedule.
• Create a monthly VM planning and adapt it to the needs of the store, to be able to forecast eventual support for VM activities and according to seasonal guidelines, deliveries and product launches.
• Support all Visual Merchandising activities within your store and occasional support to the Visual Merchandising activities of other stores within the subsidiary, if required.
• Work closely with Store Management to achieve commercial goals while securing brand identity.
• Receive feedback and implement any necessary changes requested by Head of VM following RM meetings on product performance, launches and rebalancing.
• Regularly update Head of VM with weekly VM reports, with display changes and their commercial results through frequent catch ups

• Develop a strong partnership with the different Stakeholders in Store: store manager, department managers, stock team, metier partners
  

Other VM Responsibilities

• Check in-store presentation materials/supports (PLV), use and maintenance – ensure all PLV is stored correctly, and quarterly checks are performed, informing the Head of VM of any concerns.

• Organize and optimize secondary displays (drawers, concealed shelving, counters) supporting the store in structuring them according to Hermès VM guidelines to facilitate sales. propose practical solutions regarding space management and product positioning when needed (at the moment of the VM rotation).

• Support Head of VM in preparation and setting up for special events (Store Openings, Commercial and VM Animations/Events) and windows set-up/preparation.

• Master VM planning tools (Excel, DAM, Power Point) to anticipate, prepare and execute VM changes.
  

Store Team Collaboration & Development

• Develop and maintain an extensive knowledge of products, VM guidelines and VM Essentials and their implementation within the store.

• Evaluate and continuously develop the store team’s VM skills (in terms of maintenance and replenishment) through specific VM training and morning brief animations.

• Build strong working relationships with all store functions (Métier Ambassadors, Sales Advisors, Stock team) to ensure the correct execution of VM. activities. Ensure that products, pricing and stock are properly arranged and consistently maintained, in full compliance with store and company rules.
  

Business Support

• Identify, together with the Store Management Team and the Head of VM, opportunities to increase sales and customers satisfaction.

• Proactivity on finding solutions in relation to KPIs, act aimed to achieve the objectives and maximize sales performances in line with Hermès VM Signature (subject to prior approval of the Head of VM).

• Organize and plan work based on business and commercial needs (proactivity on adapting planning to business needs).
  

About You

• At least 5 years in retail merchandising experience in a similar role. Prior expericence preferably in the luxury sector is preferred.
• People Management Experience.
• Bachelor’s and Master’s degree preferably with economic/analytic/fashion and management focus.
• Results-oriented, strategic, and deeply familiar with retail dynamics.
• Ability to manage multiple Métiers and adapt to diverse market needs.
• Strong analytical and synthesis skills with ability to monitor and interpret performance indicators.
• Sensitivity to fashion and product trends.
• Excellent interpersonal and communication skills.
• Capacity to influence while being structured and pedagogic.
• Ability to assert ideas and take initiative.
• Ability to define and execute product strategies aligned with business goals and market opportunities.

• Fluent English. Any other language is an asset