This is a newly created leadership role sitting inside the Operations organisation, reporting to the Director of Customer Operations, and based in Berlin. From day one, you will lead a team of four — owning their development, direction, and day-to-day performance — while also taking full ownership of the end-to-end service delivery process: from contract signature through onboarding, SIM order management, logistics, and go-live. You will act as the connective tissue between Sales, Product, Operations, and Logistics, and your closest collaborators — Pre-Sales, Product, and Logistics — are all Berlin-based.
In your first few weeks, you will get into the detail of how the current delivery flow actually works — talking to your team, mapping the handoffs with Logistics, Product, and Pre-Sales, and building a picture of where the gaps are from multiple angles
By month two or three, you will have a clear view of the highest-priority problems and will be bringing forward structured proposals — not just a list of issues, but a point of view on what to fix first and how. You will also have established working relationships with your key stakeholders and a baseline for tracking delivery performance
By the halfway mark, you will own the process end-to-end. The documentation will exist, the escalation paths will be clear, and the business will have better visibility of delivery status than it does today. Your team will have a clear sense of direction and how their work connects to emnify's broader growth
IoT connectivity is growing fast, but the operational infrastructure behind it — the contracts, the onboarding flows, the cross-functional coordination — rarely keeps pace. That gap is exactly what this role exists to close. You will have a direct line of sight from the problems you identify to the product and process changes that fix them, because the teams you need are in the same building and the mandate is real. This is not a role where you maintain someone else's playbook. You will write it. emnify is expanding its customer base and team at pace, which means the systems you put in place will matter at scale, not just today.
Our engineering team is made up of engineers primarily based in our Berlin and Würzburg offices. The team is organised into cross-functional squads aligned to product domains, bringing together backend, frontend, and infrastructure expertise.
Engineering builds and scales the platform that powers global IoT connectivity. Their work enables customers across industries—from aviation and robotics to smart cities and beyond—to connect, manage, and scale their devices reliably, while driving emnify’s growth and product innovation.
You’ll tackle complex technical challenges across distributed systems, connectivity, and APIs—building scalable solutions and shipping features that have real-world impact at global scale.
Our finance team is a small, lean group primarily based in Berlin, covering FP&A, accounting, and commercial finance. The team works closely with leadership and partners directly with departments across the business.
Finance sits at the centre of decision-making—providing the insights that guide how we invest, grow, and scale. From supporting international expansion to shaping commercial strategy, their work has a direct impact on emnify’s trajectory.
You’ll work on forecasting, budgeting, and commercial analysis, partnering with teams across the business to understand performance, challenge assumptions, and help drive smarter decisions.
Our go-to-market team is made up of people across four continents. Each major region—LATAM, the US, Europe, and the Philippines—has dedicated sales, customer success, and marketing specialists working closely together.
The team drives new customer acquisition, builds brand awareness, and develops strong, long-term customer relationships. They play a key role in expanding our global presence and shaping how emnify is positioned in the market.
You’ll build relationships with both new and existing customers, develop a deep understanding of market needs, and help uncover opportunities that inform new product development. Your work will directly contribute to expanding our global footprint.
Legal is a small, highly collaborative team working across commercial, regulatory, and compliance areas. The team operates globally, partnering closely with teams across the business to support a wide range of initiatives.
Legal enables the business to scale internationally while managing risk in a complex regulatory landscape. Their work supports customers across diverse industries—from smart cities and aviation to EV charging and beyond—ensuring we can operate confidently across markets.
You’ll work on a broad range of legal challenges, from commercial contracts to regulatory initiatives and strategic projects. It’s a fast-paced, agile environment where no two problems are the same, shaped by the diversity of our customers and the global nature of our business.
People Ops partners with teams across the business, spanning hiring, development, and culture. Working across 15+ countries and four major hubs—São Paulo, Berlin, the United States, and Manila—the team brings together a wide range of working styles and cultural perspectives.
The team builds the foundation for a high-performing, inclusive, and globally connected organisation. By bringing together diverse cultures and ways of working, they enable teams to collaborate effectively and perform at their best.
You’ll shape hiring strategies, employee experience, and development programs across a globally distributed workforce—helping to build a cohesive culture while supporting teams in different regions to thrive.
Our product managers are primarily based in Germany and across Europe, working closely with engineering and design in cross-functional teams aligned to key product domains.
Product sits at the intersection of customer needs, technology, and business strategy. The team defines what we build and why—shaping the platform to support customers across industries like fleet management, EV charging, aviation, pet tracking, and more, while driving growth and differentiation for emnify.
You’ll lead product discovery, prioritisation, and delivery—working closely with customers and internal teams to identify opportunities, define solutions, and bring new features to market that solve real-world connectivity challenges at scale.
Our Talent Partners will review your application and skills for the current role and future opportunities.
A 45-minute chat with one of our Talent Partners to learn about your skills, motivation and achievements.
A 1-hour discussion with your Hiring Manager, who will evaluate your skills and expertise. Let your skills shine and show us how you can contribute!
Be ready to demonstrate your skills through tasks like case studies, presentations, panel discussions, or coding challenges (depending on the role).
Get to know your team and stakeholders. Discuss your fit and culture- add with us, and how we can grow together!
When you apply for a role at emnify, we'll focus on your skills and what you can bring to the table, regardless of your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. If you have a disability, chronic illness, or are neurodiverse, please let us know so we can provide the support you need throughout the application process.
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