The Field Reliability Engineering team’s mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other engineering teams.

Engineers on the team are responsible for one or more vehicle systems for Model S/3/X/Y; Semi or CyberTruck (specific to EVs and High Voltage or traditional Automotive components). This is a very hands-on individual contributor role with duties focused on failure analysis and root causes activities.

We are seeking a multi-faceted Electrical or Mechanical Engineer who will be responsible for all aspects of identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting infotainment, low voltage, or power electronics components.

To be effective, the Field Reliability Engineer will need to be intimately familiar with the detailed behavior of these electro-mechanical assemblies and the tools and equipment used in their design and manufacture. They will work with other Engineering teams to quickly mitigate and implement countermeasures of field issues to improve quality, reliability, durability of the products.

• Monitor products field performance, identify trending issues. Prioritize based on Severity, occurrence, and/or cost of each failure modes.
• Detailed failure analysis, identifying root-cause of problems – Perform board-level, component, or system level debugging to isolate faults for physical FA.
• Apply knowledge of mechanical, electrical engineering and PCBA manufacturing to drive containment and corrective action implementation into production / design / supplier / Firmware.
• Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency.
• Participate in continuous improvement activities and take preventive actions.
• Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated. (DFMEAs)
• Take part in ongoing optimization of the products and processes (performance, cost, technology)

• Bachelor’s or Master’s degree in Electrical, Power Electronics, Electronics, Mechatronic, or similar fields/equivalent experience required.
• Prior applicable experience desired; preferably in a hands-on role such as Failure Analysis / Quality / Service in consumer electronics or automotive
• Ability/experience to navigate existing software/firmware tools and logs to identify and label failure modes encountered.
• For entry level candidates, Co-ops, or participation in student competitions such as Formula SAE, Baja SAE; Solar vehicle.
• The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues. Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships within Tesla and outside.
• Exceptional problem solving and Failure Analysis, strong attention to detail and analytical thinking.
• Proficient in PCBA level troubleshooting and debugging.
• Demonstrated success in applying statistical methods and tools.
• Ability to use tools and business system applications to manage, synthesize, and interpret data.
• Programming Languages & Tools: Python, Minitab, JMP or similar are a strong plus.
• Previous experience in a manufacturing environment a plus.