The Role

As a Founding Operator at Gigs, you're the founder of a new market. You're accountable for launching into a country where Gigs has never operated, building the operational foundation from scratch and embedding it into our centralized platform teams. You'll build Gigs local presence from zero to an operational, thriving, and compliant business. Replicating our best-practices from existing markets and establishing new ones.

Expanding into the new markets, you will have dedicated supply partnerships and commercial counterparts to leverage your work. While you uniquely own the regulatory path, operational setup, and overall launch strategy that ties it all together. You're the one person who holds the full picture.

Salary range:

• EU: €130,000 - 170,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)

What You Will Do

• Own the end-to-end launch strategy for your market: setting the plan, sequencing workstreams, tracking milestones, and escalating risks.
• Stand up the operational foundation: legal entity setup, billing and tax structure, data compliance, local ops infrastructure, testing, and any market-specific product requirements
• Lead the regulatory entry process: map required authorizations (MVNO/reseller, local entity, etc.), build the in-country regulator relationship, and drive approvals to completion
• Coordinate across internal specialists, like supply, commercial, legal, finance, product, and engineering, to ensure all teams are aligned, unblocked, and moving to the same timeline
• Serve as the local face of Gigs in the market during the launch phase, representing the company to regulators, local partners, and stakeholders
• Build and document the market playbook so each launch is faster and smarter than the last
• Define what "success" looks like for the market from launch to scale.

What We Are Looking For

• 8+ years of experience in market expansion, operations, or consulting at a high-growth tech company, ideally in fintech, payments, or telecom (or another regulated vertical where you had to earn the right to operate)
• A track record of launching something from zero: you've owned a market, country, or product launch end-to-end and had a real outcome to defend
• Structured and relentless as a project driver: you hold multiple parallel workstreams (regulatory, technical, commercial, people) without losing the thread, and surface blockers before they become delays
• Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you're wrong
• Direct experience operating across multiple countries or jurisdictions is required; candidates without genuine international operational experience will struggle in this role
• Can easily flex between driving in granular government licensing meetings and cross-functional planning sessions.
• Fluent in German and English (required); additional European or globally relevant languages are a plus