When is it ok to break a rule and why?
Ticket Coordinator Interview Questions
739 ticket coordinator interview questions shared by candidates
Tell me about why you’re applying for this job
How would you deal with an angry customer?
1) What is a situation in your past experience where you have had to deal with customers in a professional work environment, and would you be able to deal with being around hundreds of customers at a time. 2) Provide a scenario where you would be able to diffuse a bad situation with an upset/angry customer and what tactics did you use to do so. 3) Describe how you were able to maintain good and clear communication at previous work places. 4) There may be several varying tasks/responsibilities that you will be asked to do on any given day as well as different shift locations and times. Will this be an issue for you and how have to handled this in previous jobs.
Would you rather be the best at sales and have 1 or two friends, or be mid-tier at sales and have a bunch of friends at work?
Have you ever had to deal with an unruly customer? How did you handle it?
name something you did to help someone else.
How do you handle difficult customers
Your shift is about to end, however the phone has just rang and the customer on the phone wants tickets to an already sold out exhibition what do you do?
How do you handle conflict
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