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Technical Service Interview Questions

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20,080 technical service interview questions shared by candidates

Basic network and troubleshooting based on network connections Scripting questions - how to on perl and vbscript General questions about operating systems, etc I had a feeling the mangers questions were to understand that I had the basic knowledge, the sales rep to see if I had the right personality the tech screening to really understand if I had the chops. The tech screening however was pretty easy in terms of questions - however I had a feeling it was as much about my methodology as what I knew, and a general check on someone BSing their way through or trying to google it.
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Technical Account Manager

Interviewed at Tanium

4.1★
Apr 27, 2016

Basic network and troubleshooting based on network connections Scripting questions - how to on perl and vbscript General questions about operating systems, etc I had a feeling the mangers questions were to understand that I had the basic knowledge, the sales rep to see if I had the right personality the tech screening to really understand if I had the chops. The tech screening however was pretty easy in terms of questions - however I had a feeling it was as much about my methodology as what I knew, and a general check on someone BSing their way through or trying to google it.

What is your approach to developing a relationship with a new customer or team? When a customer has an issue or needs support, who handles that? What is your role in that process? How do you partner with support teams to drive solutions? What do you do to manage personal, management, and customer deadlines?
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Technical Support Account Manager

Interviewed at Splunk

4★
Nov 22, 2021

What is your approach to developing a relationship with a new customer or team? When a customer has an issue or needs support, who handles that? What is your role in that process? How do you partner with support teams to drive solutions? What do you do to manage personal, management, and customer deadlines?

Phone interviews consisted of plethora of technical questions. Although from being a Enterprise Application Integration background, I was able to answer most of them, They were ranging from SAN/NAS differences, network debugging in LINUX, cases of troubleshooting in a "hybrid cloud" environments, UNIX commands, RAID basics, my previous work experience, my interest in cloud and any personal or professional experience there. Onsite interview were more focused on behavioural and situation based questions. It also involved some technical questions such as SQL/NoSQL, architectural questions, "Tell me about a time" questions, etc.
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Senior Technical Account Manager

Interviewed at Amazon

3.5★
Oct 16, 2015

Phone interviews consisted of plethora of technical questions. Although from being a Enterprise Application Integration background, I was able to answer most of them, They were ranging from SAN/NAS differences, network debugging in LINUX, cases of troubleshooting in a "hybrid cloud" environments, UNIX commands, RAID basics, my previous work experience, my interest in cloud and any personal or professional experience there. Onsite interview were more focused on behavioural and situation based questions. It also involved some technical questions such as SQL/NoSQL, architectural questions, "Tell me about a time" questions, etc.

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