Support Associate Interview Questions

4,751 support associate interview questions shared by candidates

The interviewers were cool, they were young managers and it felt like I am having a conversation with my friends. Questions were "1.Tell me about yourself, 2.You are from finance background and you did your graduation in engineering and willing to work in seller support support, why? 3. Do you have any plans to study after this? (Say no, those who said yes to them next question was 4. If you are willing to study further it means you will leave amazon after a year, then why should I hire you? 5. Why amazon? 6. What do you know about amazon? 7. Are you here just because of the brand name 'Amazon' ? 8.Your resume says you have a passion for stock market, then why not follow your passion instead of working here? 9.What is your attendance in class? 10. Are you comfortable working at night? 11. Do you have any experience with customer care? Tell me about it? 12. They gave a practical problem and asked me how would I handle it.
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Seller Support Associate

Interviewed at Amazon

3.5
Jul 15, 2017

The interviewers were cool, they were young managers and it felt like I am having a conversation with my friends. Questions were "1.Tell me about yourself, 2.You are from finance background and you did your graduation in engineering and willing to work in seller support support, why? 3. Do you have any plans to study after this? (Say no, those who said yes to them next question was 4. If you are willing to study further it means you will leave amazon after a year, then why should I hire you? 5. Why amazon? 6. What do you know about amazon? 7. Are you here just because of the brand name 'Amazon' ? 8.Your resume says you have a passion for stock market, then why not follow your passion instead of working here? 9.What is your attendance in class? 10. Are you comfortable working at night? 11. Do you have any experience with customer care? Tell me about it? 12. They gave a practical problem and asked me how would I handle it.

Round 2: Technical Interview 1 (Programming, Networks): Q1: Description of one of the projects I mentioned in my resume Q2: Briefly explain all sorting algorithms I know about and which one to prefer over the other (remember: this should always depend upon no. of factors like input size, extra memory space available, etc. So, always answer accordingly) Q3: Write production level code for bubble sort, considering all the test cases, corner cases. Q4: Read and find duplicate "words" in a sentence. If any duplicate word is encountered, reverse only that word and put it back in the array or other data structure used, and then continue with reading other words. ex: if the I/P sentence is: "The mountain and the sun" then, O/P sentence: "The mountain and eht sun" Solution4: I used the two-pointer approach to traverse each word and hashmap to keep track of word count for each unique word
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Cloud Support Associate

Interviewed at Amazon

3.5
Nov 12, 2019

Round 2: Technical Interview 1 (Programming, Networks): Q1: Description of one of the projects I mentioned in my resume Q2: Briefly explain all sorting algorithms I know about and which one to prefer over the other (remember: this should always depend upon no. of factors like input size, extra memory space available, etc. So, always answer accordingly) Q3: Write production level code for bubble sort, considering all the test cases, corner cases. Q4: Read and find duplicate "words" in a sentence. If any duplicate word is encountered, reverse only that word and put it back in the array or other data structure used, and then continue with reading other words. ex: if the I/P sentence is: "The mountain and the sun" then, O/P sentence: "The mountain and eht sun" Solution4: I used the two-pointer approach to traverse each word and hashmap to keep track of word count for each unique word

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