Talk about a time you had to deal with a difficult customer.
Remote Technical Support Interview Questions
3,414 remote technical support interview questions shared by candidates
Q: One woman calls and keeps crying because her husband spends a lot of money to buy items(in the game) and she asked to refund. How you calm her and say 'NO' at the same time. Q: the game updated a new shotgun and a player write a long email complain the new shotgun too OP, how you reply him. Q: a player complain the money he converts not show at the store but after you verified finds out the player lied you, how you reply him.
Is the offered rate acceptable to you?
Different types of online games and exercices.
How would I handle a difficult customer?
How do you keep yourself calm, what are your coping skills for overcoming stress?
Experience and training in medical coding and other prior career, expectations for the position, qualifications, aptitude in medical coding. Information regarding potential employers, how staffing is done for those applying for positions with Insight Global.
Basic Interview Questions finding out what experience I have and What my goals are.
They were coding related questions
The most difficult question involved a scenario with integrating an enterprise router into a SOHO environment with a commercial gateway. The customer had just installed the FIOS home internet service with a home level gateway. The customer has a dynamic IP but needed to run some a web service over some blocked protocols. It was our job to calm down an irate customer while explaining to them that what they need will require a service upgrade.
Viewing 3331 - 3340 interview questions