He asked about my computer and its hardware specifications.
Customer Support Engineer Interview Questions
1,128 customer support engineer interview questions shared by candidates
Describe your experiences. Why do you want to work for OSIsoft? Where do you see yourself in 5-10 years.
A series of technical questions about how I would solve a problem with a piece of networked hardware not responding.
What is your biggest achievement?
Also asked for a basic explanation of MATLAB, and one of the products in the PI System that was of most interest.
What do you do when you are stressed?
How do you keep up with the latest technology?
Will you have difficulty communicating with clients via email since you are used to having face-to-face interactions?
Describe an experience you had where a customer who was very angry and left satisfied after you worked with them.
What is your expectation of the salary?
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