I applied through an employee referral. The process took 6 weeks. I interviewed at ADP (Minneapolis, MN) in May 2012
Interview
The initial application is rather lengthy - you're asked a series of questions regarding work history, education, etc (standard). Then for me, I was asked to take an intelligence test - which seemed strange to me. After all was said and done throughout the first 2-3 weeks, I received my test scores and was told I made it to the next process which included one-on-one interviews with a designated recruiter.
The recruiter contacted me and essentially asked everything I had already answered in my preliminary questionnaires. She was very kind and answered all of my questions I had about how she liked working for ADP. She was enthusiastic - ensuring that her 8 years of working for the company had been the best. After we had a 30 minute conversation on the phone, she advised that my information would be processed and I would be contacted within the next week for additional screening.
About 4 days later a different recruiter contacted me. She asked more in-depth questions about my work experience, how I handled particular situations, and where I saw myself within the next 5 years. She was also very nice and friendly - reiterating the same positive things that the previous recruiter had told me about ADP. After our conversation, she told me I had made it to the next round and would be receiving a packet in the mail containing information about drug/background screening.
Once I completed everything in the packet, yet a third recruiter contacted me about 2 weeks after I had submitted everything requested by ADP. She called to inform me that I had received the position and that I would receive an official letter in the mail which would serve as my "offer letter", and I would need to respond with a written acceptance or declination. I graciously accepted!
The entire process took about 6 weeks, but this worked perfectly for me as I was finishing up my Bachelor's degree and began working about 1 week after graduation.
Interview questions [1]
Question 1
Tell me about a time where you had to use your own judgement which didn't result favorably?
I applied online. The process took 2 weeks. I interviewed at ADP (Dallas, TX) in Sep 2012
Interview
I applied for the position online through ADP's website under Careers. I was first contacted by an HR Recruiter via email to set up a phone interview. The phone interview started awkward because she did not have my information readily available to her. She had to ask what I was applying for and where. She had to put me on hold a couple of times and I heard dogs barking in the background. At the end of the interview she shared she felt I was qualified for the position and requested I go to an onsite interview. Upon arriving, I was greeted by a woman who shared my interviewer was late and I was to observe an employee taking phone calls. I sat with a younger man in college who was agitated at the calls he was having to take because he wasn't new and that is the new people's job. I observed him for about 45 minutes, listening in on his calls with a head set, until my interviewer was ready for me. I first had one interviewer, and then a second one came in and I had to state a couple of things over again. They really focused on asking what type of manager I needed and reiterated the position was over 7 hours straight on the phone every day. Also asked a lot of analytical vs. instinct type questions I felt the interview went well overall; however they shared they had several people to interview and I would hear back in 5 business days. A few days later I recieved an email from the HR Recruiter they had chosen a different candidate that better met their needs. I have over 7 years in managerial experience and I think that they were concerned I would want to move up too quickly. During my interview I was told several times I would not be able to move up until I had been with the company 2 years.
Interview questions [2]
Question 1
Would you consider yourself an analytical, data processing type person, a person driven on instinct, or a little bit of both and why?
I applied online. The process took 3 weeks. I interviewed at ADP in Feb 2012
Interview
Online skills test completed prior to recruiter calling to set up interviews. Phone interview, 1:2 office interview, 1 phone interview with VP, background test, drug test, job offer.